YOUNG is pleased to offer international shipping, Simply shop as you normally would by adding items to your bag and clicking on the checkout button. When you proceed to checkout, choose from the applicable billing and shipping countries. Countries may be added or removed on an ongoing basis, so please check this site regularly. Select items are excluded from international shipping. International order totals cannot exceed $1,500 USD & International orders cannot be shipped to a P.O. Box.
You will receive a price quote in local currency for shipping fees including any applicable fees for the country you selected at checkout. Please note that International Customers are responsible for any and all customs fees, taxes, tariffs or duties levied by their respective government (the “Fees”).
The shipping address cannot be changed after an order is placed. Kindly ensure all the information is correct prior to placing an order. If you must change the shipping address, cancel your order and place it again. Please contact us if you’re unable to cancel your order.
All our delivery orders are trackable. Once your order is ready to be shipped, a shipping confirmation email with tracking code will be sent to you. If you have a confirmation tracking number, follow the link below for the parcel shipment status. https://www.tracking.my/ *It may take up to 24 hours for your tracking number to activate once the "Order Shipped" email has been sent.
We promise to prepare and deliver your items as soon as we can but orders can only be shipped during working days and hours. We hope our beloved customers might note that YOUNG does not represent courier companies, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we're on your side and will help in any way we can.
*During peak periods, there will be slight changes in delivery due to large volume of orders, transaction and availability issues. We appreciate your understanding in this matter.
For more details or inquiries on shipping issues, please contact us at:
Email: [email protected]-international.com
Mon-Fri (except Public Holiday)
8.30AM - 5.30PM
8.30AM - 12.00PM
(UTC +08:00) Malaysia Time